Privacy, reservation and cancellation policy

Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights, we inform you of the following:

Responsible for the treatment

Bruno Ruiz Ros
NIF: 53217317D
Address: C/ Major – La Pedrera Nº12 A4, 03700 Dénia (Alicante)
Email contact: chefbrunoruiz@gmail.com

Purpose of treatment

The personal data you provide through the forms on this website will be used only to respond to your inquiry or request. They will not be used for commercial purposes nor will they be given to third parties.

Legitimation

The legal basis for the processing of your data is your consent by submitting the appropriate form.

Data retention

Your data will be kept only for the time necessary to process your request and comply with applicable legal obligations.

Rights

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability by sending a request along with a copy of your ID card to the email indicated above.

Reservation and cancellation policy

How to make a reservation?

To book a dining experience with Chef Bruno Ruiz, follow these steps:
1. Contact us at chefbrunoruiz@gmail.com or by calling 695433566
to check availability and event details.
2.
Indicate the number of guests, date of the event, location and any special requirements (allergies, intolerances, gastronomic preferences, etc.).
3. To formalize the reservation, it will be necessary to pay a deposit of 80 euros per
guest.
4. Once the payment is received, the reservation will be confirmed and you will receive a confirmation
by email.

Booking conditions

  • The deposit of 80 euros per guest will be deducted from the total amount of the service.
  • In case of trips over 50 km from Dénia, an additional surcharge will be applied, which will be communicated in advance.
  • Any change in the number of guests must be notified at least 7 days in advance.

Cancellation Policy

  • Cancellations more than 7 days in advance: 100% of the amount paid will be refunded.
  • Cancellations less than 7 days in advance: No refund.

Special Circumstances

  • If the chef is unable to attend due to force majeure, a rescheduling of the event or a full refund of the reservation will be offered.
  • If external conditions (weather, government restrictions, etc.) prevent the event from taking place, each case will be evaluated individually to offer the best possible solution.

Contact for Reservations and Cancellations

For any inquiry, modification or cancellation of a reservation, please contact us at:
Email: chefbrunoruiz@gmail.com
Phone: 695433566